Member Manual

44 articles

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How do I extend a booking?

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Do I need to book in advance?

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Your smartcard

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Where can I use GoGet cars?

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What to do when the car isn’t in the pod

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What to do if you can’t get into the car

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Using the booking system

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Tyres

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The car key

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Smoking in cars

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Schedule of Fees

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Roadworthiness

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Returning your car

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Returning the car late

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Refunds

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Rates & Pricing

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Not returning vehicle to its home "pod"

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Making a booking

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Locating your car

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Investigation fee

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I lost my smartcard

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I have a learners driver’s license. Can I still join?

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I have a foreign driver’s license. Can I still join?

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How Favourite Locations Work

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How does Refuelling work?

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How do tolls work?

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How do I access and start the car?

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Flat batteries

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Finding the right car

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Definitions

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Damage cover

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Cleanliness

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Change or cancel a booking

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Call out charges

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Basic GoGet Rules

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Automatic Renewal

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Animals in cars

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Accidents and Damage

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#6 Keep it clean

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#5 Return vehicle

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#4 Keep within your booking time

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#3 Refill at 1/4 tank

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#2 Check for damage

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#1 Smartcard Locks and Unlocks

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