Your grace period, and how to avoid receiving a late fine of $25

Return your GoGet car to its correct location and tap off with your smartcard within your booking time.

If you tap off late, you'll incur a $25 late fine plus charges for the extra time used.

It's important to return your booked car on time, as returning it late could impact a member who booked the vehicle after you and it will incur late fees.
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Remember: you should only tap on/tap off within the time you have booked the vehicle for.

• If you tap on before the start of your booking, our the system will calculate that your booking started earlier
• If you tap off after your booking has ended, our system will calculate that you've returned the vehicle late
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If you can't return the vehicle in time, try:

• Extending the booking
• If that’s not possible, call us immediately - depending on the situation, we may be able to waive the fine.
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If you tap off late, you'll be charged a fine plus the charges for the additional time used.

The system will round your booking up to the nearest 30-minute block.
For example:

• Original booking: 6:00 pm – 8:00 pm
• You return at 8:10 pm
• Chargeable time becomes until 8:30 pm \+ $25 late fine
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Tips to avoid a late return charge

1. Add buffer time to your booking for traffic, refueling, or delays
2. Double check your booking start and end time in the app or your booking confrimation email to avoid mistakes
3. Always tap off when you're done so the system knows the vehicle is returned
4. Enable Push notifications to receive booking start and end time reminders

Check out our schedule of fees here.