How to change or cancel your GoGet booking

Change or cancel a booking

You can change or cancel your booking up until it begins. Once a booking has started, you can no longer shorten or cancel it - however, you can extend it.

• For example: if it’s 5.15pm, and your booking is from 5:00pm to 7:00pm, you can't shorten or cancel this booking.

How to Cancel your Booking

• Open the App or GoGet website and click on "Bookings"
• Select the booking you'd like to Cancel and tap "Cancel Booking"
• Tap Confirm

How to Modify your Booking

• Open the App or GoGet website and click on "Bookings"
• Select the booking you'd like to change and tap "Modify Booking"
• Select the pencil icon to adjust the start time and or the end time
• Tap "Modify Booking" to confirm the change